FAQ
You can create an account by clicking the account icon at the top right corner of our homepage and following the sign-up steps. Once registered, you’ll be able to view order history, save favorite pieces, and manage your contact and shipping details.
Yes — many of our makers offer custom or made-to-order options. If you’re looking for a specific size, color, or material, please reach out to us at hello@troveobjectgallery.com, and we’ll be happy to explore possibilities with you and the artist.
Each piece is handcrafted and may require specific care. In general, we recommend gentle dusting and avoiding harsh chemicals or direct sunlight. If you have a question about a specific material, please feel free to contact us.
Yes. Once your order has been shipped, you’ll receive a tracking number via email. If you need assistance, we’re here to help.
Yes — we ship worldwide and work with trusted couriers to ensure your pieces arrive safely. Since many of our objects are made-to-order, shipping costs and dates are calculated once your piece is ready to ship.
Yes — if you’re sourcing for a project or placing a larger order, we’re happy to offer volume discounts. Please email us directly at hello@troveobjectgallery.com.
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Each piece is photographed carefully to reflect its true appearance. However, since all of our objects are handcrafted, subtle variations in texture, shape, or color are part of their uniqueness. We believe that these differences are what make each and every piece one-of-a-kind.